Frequently Asked Questions

What is the digital paywall program?

The paywall is subscription-based way to get unlimited access to themountainmail.com. With this subscription all the award-winning news, photos, videos, comments and local connections will be included.

Why is themountainmail.com starting to charge for its services?

As an award winning newspaper we value our connection and relationship with the community. To continue to bring Salida breaking, local, and featured news we will soon be charging for our online content as of April 2012.

I already have a print subscription, will I also have to pay for a digital subscription?

No, all of our print subscribers will receive unlimited access to all our website has to offer, as well as our E-edition. However; you will have to create a login when prompted on our site. Make sure to enter a valid email, and look for your client key (case sensitive) on your subscription renewal statement or call us at the Mountain Mail at 719-539-6691.

How much is this new service?

We maintain our print subscription prices for both print and the website, as well as offering more tailored subscriptions for our website in the form of one-month and one-week subscriptions.

2 years: $102
1 year: $66
6 months: $37
3 months: $23
1 month: $10
1 week: $2.50
* senior rates available just give us a call at 719-539-6691.

What if I have a subscription and the sign up link doesn’t recognize my account and asks me to pay again?

Click on the link that says, “Already a Mountain Mail print subscriber?” and follow the process for matching your current account to your subscription.

I’m not currently a subscriber, how do I get started?

  • Click on the Signup logo on the upper right of the site.
  • Fully fill out the form completely including a valid e-mail.
  • You will need to check your email for a verification link.
  • When you click on a story that is behind the paywall you will be prompted to choose the subscription right for you, and complete payment with our secure checkout system.

I registered but I still cannot log in.

Did check your email for the verification email from us? If not, please do so and click on the link attached. This step completes the registration process.

Will you still provide free content?

Yes, themountainmail.com will still be providing limited free content as we did with our previous website. Obituaries, classifieds, and a select few sports and news stories will still be free. If you want the full award-winning paper online, you will have to subscribe.

What if I already have a login and password?

Great news! You have already completed step one of acquiring a subscription.

Will I still be able to comment on articles without a subscription?

Yes, you will be able to comment as in the past, but only on the selected free content.

I travel frequently. What happens to my digital subscription then?

There’s no need to place your digital subscription on hold. You will have full access to themountainmail.com and the replica eEdition anytime and anywhere.

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