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Atmos Energy warns customers of fraud

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Posted: Thursday, May 24, 2012 9:45 am

Atmos Energy officials warn their natural gas customers that a new utility bill scam has hit several states recently.

They caution that “if it sounds too good to be true, it probably is.”

Atmos Energy spokesman Brian Martens said in a news release, “The scam claims that President Barack Obama is providing credits or directly paying utility bills.

“But the catch is – the customer is then asked to provide a Social Security number to apply for these credits or payments.”

According to Better Business Bureau reports, scammers have visited customers in person, posted fliers and used social media and texting to send messages claiming Obama will provide a credit or directly pay utility bills.

The utility bill scam represents a risk of identity theft.

Martens said Atmos employees always carry proper identification and never contact customers requiring personal information such as Social Security numbers.

Customers who believe they are a victim of the utility bill scam should contact their local authorities, such as the police, the state attorney general’s office or the Better Business Bureau.

If customers believe their Atmos Energy bill has been affected, they may call 888-286-6700 to speak with a customer service representative.

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